What is the front office department in hotel operations?

The Front Office function of a Hotel is to act as the public face of the hotel, primarily by greeting hotel patrons and checking in guests.

It also provides assistance to guests during their stay, completes their accommodation, food and beverage, accounts and receives payment from guests.

a) Front Office: Sell guestrooms; register guests and design guestrooms  Coordinate guest services  Provide information Maintain accurate room statistics, and room key inventories  Maintain guest account statements and complete proper financial settlements

b) Reservation:  Receive and process reservation requests for future overnight accommodations.  With technology development, the Reservation Department can, on real time, access the number and types of rooms available, various room rates, and furnishings, along with the various facilities existing in the hotel Edgar Dsouz