The Personnel

Desk Clerk – Attends to all the registration of guest and provides information on assistance. Assist the guest during check in and check out.

Doorman/bellboy – Assist/escorts guest during check in and check out and run’s errand for the front desk

Front office Cashier- Attends the settlements of guest bill.



Airport/Transport Representative – Transport guest to and from the airport or other terminal, and hotel.

Guest Relation or Concierge – Attends to all incoming any request for guest assistance especially for VIP’s.

Telephone Exchange – Attends to all incoming and outgoing calls in the telephone exchange section.

Front Office Manager  - Who comes under the direct supervision of the Director of Rooms and supervises the Front Office Department 

This people are the one who make up the front office to give the best services in our their guests.